HOSPITALITY INDUSTRY

81% of travelers want greater digital customer service from hotel brands. Today, 60% of leisure and 41% of business travellers are making travel arrangements via the Internet, according to research from Smart Insights.

With the onset of Social Media platforms there has been a significant rise in the number of travellers as well as the frequency of travel for most individuals. Travel Industry has undergone rapid digitalisation owing to the visual and interactive nature of the Advertisements it uses to offer its various Experience and Emotion based services. Social Media shoutouts on Facebook, Instagram and great reviews on travel blogs and popular rating websites have replaced print media and the conventional ‘word of mouth’ respectively. Digital devices such as Smartphones, Tablets, Laptops have rendered most essential amenities of the past obsolete. These digital mediums are what people go to for everything from learning a new recipe to booking flights and hotels.

The travel and hospitality industries are two sides of a single coin, one simply cannot exist without the other. It has thus become imperative for the hospitality industry to grow digitally at par with the travel industry to flourish and prosper, or face imminent loss of business opportunities and livelihood.

As customer expectations and competition increase, hospitality firms are forced to refurbish the customer experience they offer while trying to cut costs simultaneously. Using design thinking, digital technologies, and analytics it is essential to integrate the customer journey to the front, middle and back end office for a seamless five-star experience.

How Digital Presence is helping the Hospital Industry Transform for the Better

Digital means of booking and verification help reduce the length of queques and the time spent on manual verification and booking. This also results in increased productivity of employees as time that is otherwise invested in menial and repetitive tasks of maintaining records and billings. This saved time can be used by the employees for directing their efforts and resources towards performing tasks that benefit the customers, thus driving higher customer satisfaction.

A multifaceted industry like Hospitality consists of various industry verticals and horizontals. Crisp and clear communication between all the departments is crucial to the quality of services offered as well as for the optimum utilisation of employees’ skills and other resources. Achieving this not only reduces costs but also achieves better consumer satisfaction which leads to greater Return on Investment (RoI).

Before the advent of Digital Technology most operations of the hospitality industries were based on the trial and error method of execution. The success rate of execution increases with expertise which comes at the price of hefty initial losses, and more often than not the insights arrive when it is far too late to make amends.

Digital Solutions for Hospitality Industry help you analyze your performance at every stage through the metrics of data analytics. Such data immensely helps in taking timely action for minimizing losses, maximizing profits and raising the standards of your services to rise above the competition.

That which can be measured, can be analyzed, and that which can be analyzed can be improved.

In hindsight Digitalisation is a wave that is taking all industries by storm, either you can ride this wave or forever drown under it. Digitalisation can be used for increasing profits, increasing employee productivity, driving profitable consumer action, and better consumer satisfaction. When done right, digitalisation helps to achieve sustainable growth for the long term.

How Vimpra can help you achieve the Digital Transformation you need.

Vimpra believes in applying an integrated approach towards developing holistic and sustainable digital strategies for your organization. We exercise a two-step approach to develop a strategy that suits your business needs,

  • The first step of the workshop is aimed towards identifying and assessing your business’ digital maturity, digital trends in your industry to select the focus areas for future digital strategy development.
  • The second step consists of defining your company’s digital strategy in detail. A project is set up to define the various components of your business’ digital strategy and to create a shared digital vision.

Features and Benefits

Why Choose Vimpra
  • Vimpra Digital offers contemporary, flexible, and industry specific softwares, which play a dependable role in business’ success.
  • Vimpra Digital is a complete, all in one solution which plans precisely for the Hospitality Industry owing to our Expertise and Experience from past assignments and the lessons learnt.
  • We promise improved operational efficiency, highest standards, increased productivity of the employees, and qualitative response to market demands.

The wait is over,
Prosperity awaits you.

Let us transform together.

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Maha Mantra

Hare Ram Hare Ram Ram Ram Hare Hare, Hare Krishna Hare Krishna Krishna Krishna Hare Hare.

Title

Maha Mantra

Hare Ram Hare Ram Ram Ram Hare Hare, Hare Krishna Hare Krishna Krishna Krishna Hare Hare.

Title

Maha Mantra

Hare Ram Hare Ram Ram Ram Hare Hare, Hare Krishna Hare Krishna Krishna Krishna Hare Hare.

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